Compliance

Quality

We at Superior Graphite understand the importance of quality to our customers. Superior Graphite developed and implemented a Quality Management System across all production sites to document the company’s best business practices, better satisfy the requirements and expectations of its customers and improve the overall management of the company. The Quality Management System of Superior Graphite meets the requirements of the international standard ISO 9001:2015. It incorporates the process approach where consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes. All of our plants are certified to the latest ISO 9001 standards, and we are dedicated to setting the benchmark for quality in our industry.

Quality Policy

Superior Graphite creates value for our customers by providing superior solutions that fulfill or surpass customer requirements and expectations. We are committed to providing Superior Relationships with employees, shareholders, along with business and community partners via continuously improved processes that meet or exceed ISO 9001 requirements and internal quality objectives.

Systems

Materials, methods, machinery and manpower are working together to achieve the goals of Superior Graphite. Our Quality Management System was certified to the ISO 9001 standard since 1994. In addition, our Bedford Park, IL and Sundsvall, Sweden facilities are also certified to ISO 14001 environmental management standards.

Our quality system registrars complete annual audits to assure our ongoing compliance. In addition to ongoing cooperation with customers and intense auditing program, our Quality Management System is continually improving to meet our customer’s needs and expectations.