COMPLIANCE
Quality
We at Superior Graphite understand the importance of quality to our customers. Superior Graphite developed and implemented a Quality Management System across all production sites to document the company’s best business practices, better satisfy the requirements and expectations of its customers and improve the overall management of the company. The Quality Management System of Superior Graphite meets the requirements of the international standard ISO 9001:2015. It incorporates the process approach where consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes. All of our plants are certified to the latest ISO 9001 standards, and we are dedicated to setting the benchmark for quality in our industry.
Quality Policy
Superior Graphite creates value for our customers by providing superior solutions that fulfill or surpass customer requirements and expectations. We are committed to providing
Superior Relationships with employees, shareholders, along with business and community
partners via continuously improved processes that meet or exceed ISO 9001 requirements
and internal quality objectives.
Systems
Materials, methods, machinery and manpower are working together to achieve the goals of Superior Graphite. Our Quality Management System was certified to the ISO 9001 standard since 1994. In addition, our Bedford Park, IL and Sundsvall, Sweden facilities are also certified to ISO 14001 environmental management standards.
Our quality system registrars, SRI and BV, complete annual surveillance audits to assure our ongoing compliance. In addition to ongoing cooperation with customers and intense auditing program, our Quality Management System is continually improving in order to meet our customer’s needs and expectations.
Our Quality Management System was certified to the ISO 9001 standard since 1994. Since then, all manufacturing sites have completed the transition to ISO 9001:2008, then on to ISO 9001:2015. In addition, our Bedford Park, IL and Sundsvall, Sweden facilities are also certified to ISO 14001 environmental management standards.
Our quality system registrars, SRI and BV, complete annual surveillance audits to assure our ongoing compliance. In addition to ongoing cooperation with customer and intense auditing program, our Quality Management System is continually improving in order to meet our customer’s needs and expectations.
Find our ISO 9001:2015 and ISO 14001:2015 Certifications here:
Chicago, Illinois Plants (PDF – 628 KB)
Chicago, Illinois Plants -Environmental (PDF – 721 KB)
Sundsvall, Sweden Plant – QMS (PDF – 633 KB)
Sundsvall, Sweden Plant – Environmental (PDF – 623 KB)
Hopkinsville, Kentucky Plant (PDF – 714 KB)
Additional Policies:
Operations (Verksamhets) Policy- Swedish (PDF – 59 KB)
Operations (Verksamhets) Policy- English (PDF – 57 KB)
RoHs Certificates:
RoHs Certificate- Desulco (PDF – 223 KB)
RoHs Certificate- RGC (PDF – 210 KB)
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